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FAQ & POLICIES
REBUILD • RESTORE • RENEW
Our TreatmentsBooking PolicyCancellation & Rescheduling PolicyNo-Show PolicyLate ArrivalsRefund PolicyShipping & Returns
How can I book an appointment?
Clients can conveniently reserve appointments through our online booking platform directly on our website.
Is a deposit required?
A deposit is required to secure all appointments and reserve dedicated treatment time with our clinic.
Are deposits refundable?
Deposits are non-refundable; however, they may be transferred toward a rescheduled appointment provided a minimum of 48 hours’ notice is given prior to the scheduled appointment time.
What happens to my deposit as a new client?
For new clients, the deposit is applied toward the consultation appointment specifically reserved for you.
What happens to my deposit as a returning client?
For returning clients, the deposit is applied toward the cost of the treatment performed on the day of the scheduled appointment.
Do package clients need to pay a deposit for every appointment?
Clients with existing treatment packages may not be required to place an additional deposit for each visit; however, all cancellation, rescheduling, and no-show policies still apply to reserved appointment times.
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